How to Stop Telkom from Using My Airtime (2025)

Getting an unexpected deduction from your airtime can be pretty frustrating. Maybe you bought extra airtime for calls or data, but Telkom keeps subtracting small amounts for services or subscriptions you never really wanted. This often happens with premium SMS content, “VAS” subscriptions, or automatic renewals enabled by default. Canceling these background charges can save you real cash every month—sometimes up to $5–$10, depending on what’s active.

This guide will walk you through stopping Telkom from using your airtime on web, iOS, and Android—so you can keep your balance safe and avoid extra drama.

How to Stop Telkom Using Your Airtime on Desktop

1. Log in to the Telkom Self-Service PortalGo to Telkom’s official website and sign in with your Telkom details.

2. Open Your Account / DashboardOnce logged in, find the dashboard or “My Account” section.

3. Look for ‘Manage Subscriptions’ or ‘Value Added Services’Search for sections labeled ‘Subscriptions’, ‘VAS’ (value-added services), or ‘Content Services’. Sometimes it’s a tab in your profile menu.

4. Review and Deactivate Unwanted ServicesBrowse through all active services. Click ‘Deactivate’ or ‘Unsubscribe’ on anything you don’t recognize or don’t want.

5. Save and ConfirmBe sure to click confirm or save changes, and double-check your airtime usage history to see if the deductions stop.

💡 Tip: Sometimes the subscriptions are hidden under non-obvious names. If in doubt, deactivate everything you don’t recognize, and your airtime will thank you.

How to Stop Telkom Using Your Airtime on iOS

If you activated a subscription through the Apple App Store (rare, but possible):

1. Open Settings

2. Tap your Apple ID (your name at the top)

3. Tap Subscriptions

4. Find anything listed for Telkom or “Content Services”

5. Tap Cancel Subscription

👉 Deleting an app does NOT always cancel the subscription. Make sure you do it in the settings!

How to Stop Telkom Using Your Airtime on Android

If you signed up via the Google Play Store:

1. Open the Google Play Store

2. Tap your profile icon (top right)

3. Go to Payments & subscriptions

4. Tap Subscriptions

5. Find anything tied to Telkom or listed under content services, and tap Cancel

💡 If no unwanted subscriptions show up here, go back to the desktop method or try Telkom’s USSD code (see below) to check for hidden VAS services.

Bonus: USSD Codes for Fast Checks

• Dial *180# from your Telkom number and follow the menu to ‘Manage Subscriptions’ or ‘Content Services.’

• You can also dial *#100# → select account services → subscriptions, and deactivate anything you don’t want.

• Or try ‘star’ 179 ‘star’ 7867# (use the * symbol before each number)

Final Thoughts

Stopping Telkom from eating your airtime is usually just about tracking down and disabling sneaky content or value-added services. It’s a little buried in various menus, but once you know where to look (and use the USSD codes), you can take back control and spend your airtime how you want. Always double-check a few days later to see if any deductions are still happening—sometimes it takes 24 hours for everything to update.

Need to fight more stubborn charges? Reach out to Telkom customer support directly—their team can disable persistent services for you right from their end.